Supercharge your marketing efforts with RTS.
Activate Operators.
Measure Lift.
Grow Case Sales.
RTS helps marketing teams run branded loyalty and promotions backed by operator purchase data.
Instead of guessing what moved product, you can target the right operators, optimize offers, and measure performance with clearer visibility into repeat behavior—so your programs drive growth and show ROI.
RTS gives marketing teams the power to:
- Optimize campaigns using real customer purchase data
- Implement stronger segmenting & personalization by operator behavior
- Measure campaign lift and repeat purchases
The results are measurable: predictable pull-through, faster time-to-reorder, higher share of wallet, and less churn. RTS makes loyalty actionable, not just aspirational.
Ready to Turn Loyalty Data Into Growth?
Tell us a bit about your team. We’ll show you how RTS turns promotions into repeat business. No heavy lift required.
RealTime Intelligence® Dashboards
Get a clearer view of who’s buying, what they’re buying, and how behavior changes over time—so you can plan campaigns with confidence and report impact with more credibility.
Gain clear visibility with 24/7 access to actionable data with our proprietary RealTime Intelligence® dashboards. RealTime Solutions® aggregates and customizes your dataset into a cloud based intuitive analytics platform, revolutionizing the way you use data to identify challenges and deliver impact. Actionable insights empower stakeholders to make the most of your information, transforming data into results:
- Hot account alerts & reorder predictors
- Territory heatmaps and product-level signals
- One view of trials, adoption, and lapses
Operator Journey™
Marketing doesn’t stop at the first order. RTS helps you map and activate key moments—enrollment → earn → redeem → repeat—so you can deliver relevant offers and communications that keep operators engaged and buying.
With our strategic approach to reaching the right customer at the right time, we use data-driven insights and trends to identify how customers move through the journey from prospects to purchasers and ultimately to loyal advocates.
We take the time to understand growth opportunities and tailor our approach to your unique brand portfolio.
Operator Loyalty Programs
Our industry-leading foodservice operator loyalty programs deliver immense value to both the enrolled operators and participating manufacturers. As manufacturers engage customers by rewarding brand loyalty with incentives for their operations, they position their brands in a positive light.
The programs continue to engage operators, drawing new members to use this free platform and start purchasing qualifying brands to earn points. As they use those points to shop for rewards, their brand loyalty continues to grow. It’s free and just as easy as any other rewards program they use in their personal lives. For the manufacturers, just as importantly as gaining new customers, they also retain and drive substantial incremental growth amidst existing business.
Along with continued sales growth, manufacturers also benefit from the ability to directly engage their operators and to leverage the insights that come from actual sales data. RTS loves guiding manufacturers to keep a close eye on how the business is changing, uncovering trends, forecasting, and strategically growing business through targeted plans.
Promotions + Lifecycle Messaging
We create the call-to-action that delivers sales. We know what works to reach your goals. We have a comprehensive marketing toolkit with turnkey programs for quick activations, or we can customize a campaign for unique circumstances. Here are just a few ways we are ready to partner with you for success:
- Points-based loyalty programs
- Bonus point Incentives that drive specific behaviors
- Digital marketing, including e-newsletters, web ads, polls, microsites
- Direct marketing, from postcards to drip campaigns
- Sampling with Inside Sales Support
Marketing Manager
Marketing Manager
Senior Sales Strategy
Key Performance Indicators
-Alexei, Sales Director, Keurig Dr Pepper
Track the metrics that matter to marketing leadership: enrollment, active rate, redemption, repeat behavior, and offer responsiveness—plus the story of how your programs influence purchasing patterns over time.
Market Intelligence and Validation
Sometimes all we need is a little insight to validate a strong idea. RealTime Solutions works with you to develop the right approach to gathering valuable market intelligence so you can plan your next big move with confidence.
We are equipped to host qualitative research, such as focus groups or operator pilots, to drill into specific topics.
We also conduct quantitative studies using digital or phone surveys to gather larger scale data with measurable numbers attached. Beyond obtaining insights, we layer in multiple lenses of data to dig deep and identify trends and opportunities.
Rebate Processing
Each year, we process over $200M in payments to 500,000+ foodservice operators across the US with our Real Online Rebates® program. We manage every aspect of rebate submissions, bounce-back offers and coupons, contract payouts, compliance, and reporting. With 181,000+ transactions each week, our rebate platform leverages a turn-key marketing solution to grows sales. Our manufacturers love how easy it is to track it all with our interactive reporting portals.
Our operators love how simple it is, too! We communicate the latest offers and welcome their purchase validation in whichever format is best for them.
Above all, we recognize how important cash flow is to all operators, big and small, so we process the rebates efficiently and deliver timely payments. It’s a win-win for everyone!
Ready to Win the Reorder?
Start with a conversation with our team and watch pull-through compound.